BI Publisher - "Invalid User" Error Received When Delivering Via Secure FTP (Doc ID 568142.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

You are trying to use SFTP with BI Publishing
A key directory.has been created.
You are using the authorised key from the directory created and have restarted BI Publisher
The following error is received:

"Failed - invalid user."

Fault Report shows the following errors::

[032808_024706605][][EXCEPTION] Succeeded to schedule the job : [ID]=[36]
[032808_024707798][][ERROR] Unknown record!!: record type=0x874
08/03/28 14:47:13 rac0111
[032808_024714593][oracle.apps.xdo.delivery.ssh2.userauth.PasswordAuthenticationClient][ERROR]
Passwd Authenticating failed. Authentications that can
be tried are
publickey,keyboard-interactive
[032808_024714595][oracle.apps.xdo.delivery.ssh2.SFTPDeliveryRequestHandler][EXCEPTION]
oracle.apps.xdo.delivery.ssh2.SshException: Exception in authenticating
at
oracle.apps.xdo.delivery.ssh2.SFTPDeliveryRequestHandler.submitRequest(Unknown
Source)
at oracle.apps.xdo.delivery.AbstractDeliveryRequest.submit(Unknown Source)
at
oracle.apps.xdo.service.delivery.impl.DeliveryServiceImpl.deliverToSFTP(Delivery
ServiceImpl.java:616)
at oracle.apps.xdo.servlet.scheduler.XDOJob.deliver(XDOJob.java:1352)
at oracle.apps.xdo.servlet.scheduler.XDOJob.execute(XDOJob.java:433)
at org.quartz.core.JobRunShell.run(JobRunShell.java:195)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)
.

Changes

Cause

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