Rejection Comments Entered By Approver For Disputes Not Visible In Ireceivables (Doc ID 577264.1)

Last updated on FEBRUARY 06, 2017

Applies to:

Oracle iReceivables - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms

When rejecting a dispute in CMWF for a dispute submitted via iReceivables, the approver\rejector can add comments in the Approver Notes field. There is no way to display these notes in iReceivables currently. When viewing the credit request, it just says 'Not Approved', but the user doesn't know why it
was rejected.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms