Oracle iStore Checkout Error: "500 Internal Server Error OracleJSP"

(Doc ID 577510.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle iStore - Version 11.5.8 to 12.0.4 [Release 11.5.8 to 12.0]
Information in this document applies to any platform.


On R12 / 11i :
When attempting to perform an operation in Oracle applications HTML page,

e.g. checkout process encountering the following error with 'Next' button on the billing step,
the following error occurs:


500 Internal Server Error
OracleJSP: oracle.jsp.provider.JspCompileException:
Errors compiling:/p01/applmgr/PATCH/apps/apps_st/comn/_pages//
Line # Error
[jsp src:line #:954]
cannot find symbol symbol : method setAttribute(java.lang.String,boolean,int) location: class
javax.servlet.jsp.PageContext pageContext.setAttribute("reloadFlag", false,

Steps To Reproduce


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms