Oracle iStore Checkout Error: "500 Internal Server Error OracleJSP" (Doc ID 577510.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle iStore - Version 11.5.8 to 12.0.4 [Release 11.5.8 to 12.0]
Information in this document applies to any platform.

Symptoms

On R12 / 11i :
When attempting to perform an operation in Oracle applications HTML page,

e.g. checkout process encountering the following error with 'Next' button on the billing step,
the following error occurs:

Error

500 Internal Server Error
OracleJSP: oracle.jsp.provider.JspCompileException:
Errors compiling:/p01/applmgr/PATCH/apps/apps_st/comn/_pages//_ibeCCkpBHdrBillPay.java
Line # Error
3245
[jsp src:line #:954]
cannot find symbol symbol : method setAttribute(java.lang.String,boolean,int) location: class
javax.servlet.jsp.PageContext pageContext.setAttribute("reloadFlag", false,
PageContext.REQUEST_SCOPE);

Steps To Reproduce

Cause

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