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Unable to Open Advanced Collections Setup Checklist - You Have Encountered an Unexpected Error (Doc ID 577609.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Advanced Collections - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

Trying to access the collections checklist and receiving the following errors:

oracle.apps.fnd.framework.OAException: Could not load application module 'oracle.apps.iex.admin
Missing class: oracle.apps.iex.core.server.IEXApplicationModuleImpl


Error Page
Exception Details.
oracle.apps.fnd.framework.OAException: Could not load application module 'oracle.apps.iex.admin.task.server.IexTaskGeneralAM'.

JBO-30003: The application pool (nj01mhe5004a.mhe.mhcDEV51524oracle.apps.iex.admin.task.server.IexTaskGeneralAM) failed to
checkout an application module due to the following exception:

oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.jbo.JboException,
msg=JBO-29000: Unexpected exception caught: oracle.classloader.util.AnnotatedNoClassDefFoundError, msg=

Missing class: oracle.apps.iex.core.server.IEXApplicationModuleImpl

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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