Customer Relationship for Ship To and Bill To Site are not showing in Sales order LOV
(Doc ID 577734.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Order Management - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]Information in this document applies to any platform.
Symptoms
Find that customer relationship for Ship to/ Bill to site setup in AR is not showing in sales order address LOV
Expect Relationship setup to to show address in LOV of sales order
The issue can be reproduced at will with the following steps:
1. Setup Customer Relationship in AR customer form for Customer A to associate Customer B ship to address
The issue has the following business impact:
Due to this issue, users cannot select address for customer B.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |