Receive 'Calling cwb_eval_ptnl_per_for_ler' Error When Running Participation Process: Compensation Workbench (Doc ID 578298.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Compensation Workbench - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Participation Process: Compensation Workbench for a plan, the following error occurs for some of the employees:

ERROR
"Cause: FDPSTP failed due to ORA-20001: BEN_91665_BENMNGLE_ERRORED: N, ORA_ERRCODE, -6502
ORA-06512: at "APPS.FND_MESSAGE", line 498
ORA-06512: at "APPS.BEN_MANAGE_LIFE_EVENTS", line 6034
ORA-06512: at "APPS.BEN_MANAGE_LIFE_E
ORA-06502: PL/SQL: numeric or value error: character string buffer too small
Calling cwb_eval_ptnl_per_for_ler"

Steps To Reproduce:
1. Navigate to responsibility US HRMS Manager and go to Processes and Reports > Submit Processes and Reports.
2. Run Participation Process: Compensation Workbench with the following required parameters:
    Effective Date: 01-JUL-2008
    Validate: Commit - Database will be updated
    Group Plan Name: Performance Plan
    Period: 07/01/2007 - 06/30/2008 , / - / , 07/01/2008
    Audit Log: Yes

The error can be seen in the log file.

Cause

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