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R12: "Clear" Buttons Missing From Contact Center Form (Doc ID 579390.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Teleservice - Version 12.0.4 and later
Information in this document applies to any platform.


Customer Support Responsibility -> Contact Center ... there are only 4 buttons displayed at
the top of the form :

->  Create Contact, Edit Contact, Create Customer and Edit Customer

.... missing are: Clear Contact and Clear Customer.

In 11.5.10,  these were present by default ... 


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