R12: "Clear" Buttons Missing From Contact Center Form
(Doc ID 579390.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Teleservice - Version 12.0.4 and later
Information in this document applies to any platform.
Customer Support Responsibility -> Contact Center ... there are only 4 buttons displayed at
the top of the form :
-> Create Contact, Edit Contact, Create Customer and Edit Customer
.... missing are: Clear Contact and Clear Customer.
In 11.5.10, these were present by default ...
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document