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R12.0: Actions button on Payments Workbench not active - cannot void payment (Doc ID 579472.1)

Last updated on MARCH 26, 2018

Applies to:

Oracle Payments - Version 12.0.2 to 12.0.2 [Release 12.0]
Oracle Payables - Version 12.0.2 to 12.0.2 [Release 12.0]
Information in this document applies to any platform.


-- Problem Statement:
On 12.0.2 in Production:

Find button 'Actions...1' is not available.

-- Steps To Reproduce:

Payments > Entry > Payments Manager > Payments Dashboard window > 'Stop or Void Payments' link on Shortcuts Menu > Find Payments window > query all payments you want to void > Payments Workbench form (APXPAWKB) > button 'Actions...1' is not available


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