R12.0: Actions button on Payments Workbench not active - cannot void payment (Doc ID 579472.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payments - Version 12.0.2 to 12.0.2 [Release 12.0]
Oracle Payables - Version 12.0.2 to 12.0.2 [Release 12.0]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
On 12.0.2 in Production:

Find button 'Actions...1' is not available.

-- Steps To Reproduce:

Payments > Entry > Payments Manager > Payments Dashboard window > 'Stop or Void Payments' link on Shortcuts Menu > Find Payments window > query all payments you want to void > Payments Workbench form (APXPAWKB) > button 'Actions...1' is not available



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms