My Oracle Support Banner

Java.Lang.Exception CS_SR_ENABLE_DEF_CONTR You Must Enter Value For Column Day Reaction Time (Doc ID 579781.1)

Last updated on JULY 03, 2021

Applies to:

Oracle iSupport - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

On 12.0.4:
When attempting to enter an SR in iSupport and clicked 'Submit' button the following error occurs.

Error
Java.lang.exception CS_SR_UNABLE_DEF_CONTR .You must enter a value for column Day Reaction Time

Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. In iSupport, enter a SR
2.Click 'Submit' button.
3. System gives this error.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.