User are unable to select an user name for Contract Access Control of Controls tab in the responsibility Contracts Workbench (Doc ID 580050.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Contracts - Version 12.0 to 12.0.4 [Release 12]
Information in this document applies to any platform.
This problem can occur on any platform.
Checked for Relevance on 03-Mar-2016

Symptoms

Find that user is unable to select a user name for Contract Access Control of Controls tab  in the responsibility Contracts Workbench.

Expected Behaviour:
Need to be able to set access control for specific users on the existing contract

Steps To Reproduce:
1. Contracts Workbench Administrator > contracts> Right hand side: Create contract > Enter name and select Operating Unit ,

2. select a contract type. Create a Contract > Subtab Controls > select check box "Enforce Access Control" >Add User (B) > This leads to UpdateContractPG&contractId page with two fields: name and access level > Search and Select List of Values screen pops up: search for the name (e.g. A% or G% then GO (B))
Result: No output

Due to this issue, users cannot set Access Control on contracts.

Cause

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