java.io.IOException: FNDPSTAX Error when Printing from Marketing using Pasta & One-to-One Fulfillment (Doc ID 580199.1)

Last updated on APRIL 20, 2013

Applies to:

Oracle One-to-One Fulfillment - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
Checked for relevance on 06-Jan-2012


Symptoms

The following errors are seen when printing from Oracle Marketing (OMO) using One-to-One Fulfillment.

These errors occur when the One-to-One Fulfillment Server & the Database Server are running on separate tiers. The FNDPSTAX executable exists only on the Database Server.

Extract from the Events log file:

..
Time : --Mon Feb 25 12:59:46 EST 2008--51 minutes, 50 seconds, 159 milliseconds--
Note : unable to dispatch 'PRINTER'
oracle.apps.jtf.fm.engine.rfc.RfcException: unable to print files :
'/u01/oracle/qacomn/admin/log/QA_bo-data-lap01/tmp/4.2138050585862726E7-NLHPLC1.pdf'
..
-- <2.1> -- thread:BATCH REQUEST Monitor for 5000
java.io.IOException: java.io.IOException: FNDPSTAX: not found
..

Cause

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