ORA-01858, ORA-06512 errors when Running the Interaction History Data Purge Concurrent Program (Doc ID 580536.1)

Last updated on DECEMBER 03, 2015

Applies to:

Oracle Customer Interaction History - Version 12.0.6 to 12.0.6 [Release 12]
Information in this document applies to any platform.
Checked for relevance on 23-Mar-2012


Symptoms

When running the Interaction History Data Purge concurrent program, the following error occurs in the concurrent request log :


ERROR
----------
JTFIHPURGE module: Interaction History Data Purge
+---------------------------------------------------------------------------+
Current system time is 1-JAN-2008 00:00:00
+---------------------------------------------------------------------------+

**Starts**1-JAN-2008 00:00:00
ORACLE error 1858 in FDPSTP

Cause: FDPSTP failed due to ORA-01858: a non-numeric character was found where a numeric was expected ORA-06512: at line 1



The SQL statement being executed at the time of the error was: SELECT R.Conc_Login_Id, R.Request_Id,

-- Steps To Reproduce:

The issue can be reproduced at will with the following steps:
1. Responsibility: Interaction History Data Purge
2. Use the following parameters
Party_ID, Start Date, End Date, Safe Mode=Yes and Active flag='N'

The error above is seen in the log file

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms