RCVOTLR - EARLIER REQUEST IS STILL BEING PROCESSED

(Doc ID 601483.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Time and Labor - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Oracle Inventory Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
RCVOTLR (Retrieve Time from OTL)


Symptoms

RCVOTLR (Retrieve Time from OTL) Concurrent Request fails with the following error:

"Your request could not complete because an earlier request is still being processed."

The following error may or may also be encountered:

Generic Retrieval failed: ORA-20001: HXC_0017_GNRET_PROCESS_RUNNING


Cause

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