Updating a Customer Gets 'No ZX_PARTY_TAX_PROFILE was found for id 13763, THIRD_PARTY
(Doc ID 601633.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Receivables - Version 12.0.4 to 12.1.3 [Release 12.0 to 12.1] Oracle E-Business Tax - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1] Information in this document applies to any platform.
Symptoms
On Rel12 in Production: When attempting to update or create any customer contacts, the following error occurs.
ERROR "No ZX_PARTY_TAX_PROFILE was found for ID 13763, THIRD_PARTY"
Note: This only happen for migrated/imported customers
EXPECTED BEHAVIOR Expect to be able to update the information to use in orders
STEPS The issue can be reproduced at will with the following steps: 1. Responsibility: Receivables 2. Navigation: Customers > Standard 3. Query a Customer 4. Go to any customer site contacts. 5. Try to enter or update it and the error appears.
Changes
Cause
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