Automatic Launch Of Task Workflow Is Not Working
Last updated on JUNE 29, 2017
Applies to:Oracle Common Applications - Version 220.127.116.11 and later
Oracle Teleservice - Version 18.104.22.168 and later
Information in this document applies to any platform.
In Service Request - Tasks Tab:
When a Task is created with an Assignee (Employee Resource), a Notification should be triggered automatically. This is not happening.
As a workaround, users manually have to select the 'Launch Workflow' button on the Tasks tab.
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