Automatic Launch Of Task Workflow Is Not Working

(Doc ID 602628.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Common Applications - Version and later
Oracle Teleservice - Version and later
Information in this document applies to any platform.



In Service Request - Tasks Tab:
When a Task is created with an Assignee (Employee Resource), a Notification should be triggered automatically. This is not happening.

As a workaround, users manually have to select the 'Launch Workflow' button on the Tasks tab.


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