Inbound Email Notifications not Processed; java.lang.OutOfMemoryError
(Doc ID 602805.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Workflow - Version 11.5.9 to 11.5.10.2 [Release 11.5 to 11.5.10]Information in this document applies to any platform.
Symptoms
After responding to an email notification, the workflow is not processed. The response email is sitting in the IMAP Inbox untouched. Approvals are working fine from within the application. Only email responses fail to work.
The FNDCPG*.txt file shows this error:
[Jun 2, 2008 10:45:46 AM
EDT]:1212417946736:Thread[inboundThreadGroup1,5,inboundThreadGroup]:0:-1:<HOST>:<IP ADDRESS>:-1:-1:UN
EXPECTED:[SVC-GSM-WFMLRSVC-90334-10006 : oracle.apps.fnd.cp.gsc.Processor.run()]:An unexpected
RuntimeException or Throwable occurred -> java.lang.OutOfMemoryError
EXPECTED BEHAVIOR
Expect responses to email notifications to get processed and workflow progressed
Changes
no recent changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |