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Problem Obtaining the HTML Content oracle.apps.fnd.wf.common.HTTPClientException Sending Email Notifications (Doc ID 602971.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Workflow - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.

Symptoms


When attempting to send Notifications using the Java Mailer, the mail is not sent and the
Mailer fails. The following error is present in the Java Mailer Log file:

 

The entire error is:

[Jun 4, 2008 7:02:26 PM CDT]:1212624146758:Thread[outboundThreadGroup3,5,outboundThreadGroup]:0:-1:corpfinapp01:10.1.10.150:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-14514-10006 : oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(String)]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: Problem getting the HTML content -> oracle.apps.fnd.wf.mailer.NotificationFormatter$FormatterSAXException: Problem obtaining the HTML content -> oracle.apps.fnd.wf.common.HTTPClientException: Unable to invoke method HTTPClient.HTTPResponse.listHeaders caused by: java.net.SocketTimeoutException: Read timed out
at oracle.apps.fnd.wf.mailer.NotificationFormatter.handleResEndTag(NotificationFormatter.java:3151)
at oracle.apps.fnd.wf.mailer.NotificationFormatter.endElement(NotificationFormatter.java:562)
at oracle.xml.parser.v2.XMLContentHandler.endElement(XMLContentHandler.java:196)
at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1212)
at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:301)
at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:268)
at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:253)
at oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages(NotificationFormatter.java:338)
at oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(SMTPMessageHandler.java:96)
at oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.read(SMTPOutboundProcessor.java:711)
at oracle.apps.fnd.cp.gsc.SvcComponentProcessor.process(SvcComponentProcessor.java:605)
at oracle.apps.fnd.cp.gsc.Processor.run(Processor.java:283)
at java.lang.Thread.run(Thread.java:595)

Cause

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In this Document
Symptoms
Cause
Solution
References

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