Problem Obtaining the HTML Content oracle.apps.fnd.wf.common.HTTPClientException (Doc ID 602971.1)

Last updated on AUGUST 30, 2017

Applies to:

Oracle Workflow - Version 11.5.10.2 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
Checked for relevance on 08-DEC-2012


Symptoms


When attempting to send Notifications using the Java Mailer, the mail is not sent and the
Mailer fails. The following error is present in the Java Mailer Log file:

 

The entire error is:

[Jun 4, 2008 7:02:26 PM CDT]:1212624146758:Thread[outboundThreadGroup3,5,outboundThreadGroup]:0:-1:corpfinapp01:10.1.10.150:-1:-1:ERROR:[SVC-GSM-WFMLRSVC-14514-10006 : oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(String)]:FormatterException -> oracle.apps.fnd.wf.mailer.FormatterException: Problem getting the HTML content -> oracle.apps.fnd.wf.mailer.NotificationFormatter$FormatterSAXException: Problem obtaining the HTML content -> oracle.apps.fnd.wf.common.HTTPClientException: Unable to invoke method HTTPClient.HTTPResponse.listHeaders caused by: java.net.SocketTimeoutException: Read timed out
at oracle.apps.fnd.wf.mailer.NotificationFormatter.handleResEndTag(NotificationFormatter.java:3151)
at oracle.apps.fnd.wf.mailer.NotificationFormatter.endElement(NotificationFormatter.java:562)
at oracle.xml.parser.v2.XMLContentHandler.endElement(XMLContentHandler.java:196)
at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1212)
at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:301)
at oracle.xml.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:268)
at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:253)
at oracle.apps.fnd.wf.mailer.NotificationFormatter.getFormattedMessages(NotificationFormatter.java:338)
at oracle.apps.fnd.wf.mailer.SMTPMessageHandler.prepareMessages(SMTPMessageHandler.java:96)
at oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.read(SMTPOutboundProcessor.java:711)
at oracle.apps.fnd.cp.gsc.SvcComponentProcessor.process(SvcComponentProcessor.java:605)
at oracle.apps.fnd.cp.gsc.Processor.run(Processor.java:283)
at java.lang.Thread.run(Thread.java:595)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms