Unable to Account Payment Adjusted Events in R12 (Doc ID 603176.1)

Symptoms

Unable to account Payment Adjusted events in R12

STEPS TO REPRODUCE THE PROBLEM:
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1. Create an Invoice
2. Save the invoice.
3. Validate the Invoice.

Invoice Actions --> Validate

4. Create Accounting for the Invoice.

Invoice Actions --> Create Accounting > Final

5. Pay the Invoice

Invoice Actions --> Pay in Full

6. Save the Payment.

7. Create Accounting for the Payment

Payment Actions --> Create Accounting --> Final

8. Exit the Payment Workbench and the Invoice Workbench.

9. Re-open the Invoice Workbench and query the Invoice and verify status is Paid and Accounted.

10. Adjust the invoice i.e. add a line for -$10

11. Save the invoice.

12. Validate the Invoice.

Invoice Actions --> Validate

Note that a hold is placed on the invoice and the invoice status = Needs Revalidatation.

13. Adjust the invoice i.e. add a line for $10

14. Save the invoice.

15. Validate the invoice.

Invoice Actions --> Validate
 
Note the hold is removed.

16.  Run Create Accounting for ALL Categories and note the Invoice Adjustment accounting is created, but the PAYMENT ADJUSTED event is not accounted.

Changes

Cause

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