Contract Subline Status Still Active For Terminated Contract Sublines
Last updated on MARCH 08, 2017
Applies to:Oracle Service Contracts - Version 184.108.40.206 to 220.127.116.11 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 15-Aug-2013***
Search for an Expired item instance and then open the Contracts link. A contract is listed in the link as being in an Active status even though the contract line / subline is terminated.
The issue can be reproduced at will with the following steps:
1. Search for an expired item instance.
2. Open the Contracts link. There is a contract that is in Expired status that is known to be terminated.
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