Contract Subline Status Still Active For Terminated Contract Sublines
(Doc ID 603197.1)
Last updated on JULY 14, 2020
Applies to:Oracle Service Contracts - Version 126.96.36.199 to 188.8.131.52 [Release 11.5]
Information in this document applies to any platform.
Search for an Expired item instance and then open the Contracts link. A contract is listed in the link as being in an Active status even though the contract line / subline is terminated.
The issue can be reproduced at will with the following steps:
1. Search for an expired item instance.
2. Open the Contracts link. There is a contract that is in Expired status that is known to be terminated.
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