Promise To Pay and Resulting Work Item Not Assigned To Account Collector (Doc ID 603515.1)

Last updated on JULY 31, 2015

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 and later
Information in this document applies to any platform.

Goal

Is it possible to automatically assign the promise to pay to the collector assigned to that customer instead of the person who recorded the promise?

Solution

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