R12 Supplier Address Book Country Default Not Evaluating Profile Option By Responsibility (Doc ID 603554.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

-- Problem Statement:
Profile Options set at UK AP Super User and US AP Super User responsibility levels for 'HZ: Reference Territory separately'
Default Flexible Address Format, Default Address Style, and Default Country. Find for the first country's responsibility chosen, the Country is displayed correctly. If you navigate directly to the other country's responsibility, then the system apparently holds the first value.

If you log entirely out of the system and log back in andgo to the second country's responsibility, then again Address Book Country is not displayed correctly and displays first countries Address type.

-- Steps To Reproduce:
System Administrator > Profiles > System

Site Level

HZ: Default Flexible Address Format = Default Address Style
Default Address Style = Default Address Style
Default County = blank

Responsibility Level

HZ: Default Flexible Address Format
Default Address Style

For Responsibility UK AP Super User choose UK/Africa/Australasia Address Style
For Responsibility US AP Super User choose United States Address Style

Default County

For Responsibility UK AP Super User choose United Kingdom
For Responsibility US AP Super User choose United States

Navigate UK AP Super User > Suppliers > Inquiry Query on Supplier
Select Address Book on left then click Create
Verify Country = United Kingdom

Immediately switch responsibilities to US AP Super User
Navigate US AP Super User > Suppliers > Inquiry Query on Supplier
Select Address Book on left then click Create
Verify Country is still United Kingdom

Log Out Completely and Sign On again
Navigate US AP Super User > Suppliers > Inquiry Query on Supplier
Select Address Book on left then click Create
Verify Country = United Kingdom

Changes

R12 instance : From R12 to R12.0.5

Cause

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