Changes to Supervisor Not Reflected in Compensation Workbench After Running Refresh Process (Doc ID 603610.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle Compensation Workbench - Version 11.5.10 and later
Information in this document applies to any platform.

Goal

Customer has already run the Participation Process: Compensation Workbench for a plan in Production, and the plan is available for managers.
At times, the supervisor of an employee gets changed (even after the Participation Process has been run) via the Assignment form.

How is this change reflected in Compensation Workbench so that the updated employees are shown up under the new supervisor?

Attempts at running the Refresh Process have not worked. What are the other possible ways to update the Supervisor Hierarchy?

Solution

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