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Weight and Volume Value Shows Wrong Value When Moving Between Different Tabs on Order Release (Doc ID 603687.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 5.5 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
On 5.5, Find that the Order Release user interface is showing the base weight and UOM while a different UOM is shown in the user preference when changing tabs in the Order Release screen.
For example, an Order Release that is created with 10 LB as weight will show up as 10 KG when a user with User Preference of KG for Weight edits the order release and changes tabs in the order release screen

EXPECTED BEHAVIOR
Expect that the weight is shown with the correct value corresponding to the UOM

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Create an Order Release with 10 LB as the weight.
2. Change the user preference to KG for Weight and then edit the order release
3. See that the weight is shown correctly the first time. Then tab into ship unit and then come back again to the header tab. Now it shows 10 KG instead of 4.54 KG.

Due to this issue, users cannot determine the correct weight of the order release

Cause

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In this Document
Symptoms
Cause
Solution
References


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