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Cannot exit from eBusiness Center when session has expired. (Doc ID 603701.1)

Last updated on APRIL 06, 2021

Applies to:

Oracle TeleSales - Version 11.5.10.2 to 12 [Release 11.5.10 to 12.0]
Information in this document applies to any platform.

Symptoms

When a Telesales agent session has expired, he cannot logout from the application.

-- Steps To Reproduce:

1) Login as Telesales Agent > eBusiness Center
2) Query for an Organization
3) Start interaction
4) Wait until the session expires
5) Try to close the form, message pops up:

"Your log on session is no longer valid. Would you like to log back in so you can continue working? If you do not log in, any outstanding data changes in your forms will not be saved."

Click on No 

"Your log on session has become invalid"

Click on Ok, the first message pops up again.



Cause

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In this Document
Symptoms
Cause
Solution

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