Cannot Add Item to Counter Template Or Counter Group
(Doc ID 603723.1)
Last updated on MAY 18, 2020
Applies to:Oracle Installed Base - Version 12.0.0 to 12.1 [Release 12 to 12.1]
Information in this document applies to any platform.
Cannot find any Item to be added to Counter Group
1. Navigation: Oracle Installed Base Agent User >> Item Instance >> Counter >> Grouping
2. Query up a Counter Template
3. Click on the 'Update' icon
4. Enter an Item Number to search. The search returns no records.
5. The Item is set up in inventory as 'Installed Base Trackable'.
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