How To Create a Customer Profile For The Contact Center Based On Custom Table or View
(Doc ID 604445.1)
Last updated on JULY 21, 2020
Applies to:Oracle Customer Care - Version 184.108.40.206 and later
Information in this document applies to any platform.
As a part of creating new Dashboard queries the requirement is for Dashboard
Items based on custom tables and views. How can this be accomplished so that that Dashboard Items and corresponding drilldowns will be able to utilize these new objects?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document