How To Minimize Work Request and Work Order Number Sequence Skipping (Jumping) (Doc ID 605000.1)

Last updated on AUGUST 15, 2016

Applies to:

Oracle Work in Process - Version 11.5.10.0 to 12.1.3 [Release 11.5 to 12.1]
Oracle Enterprise Asset Management - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Oracle Enterprise Asset Management - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Goal

How to minimize the impact of following situation: When Work Requests  are created system is is skipping sequences for WR number.

Responsibility: Maintenance Super User
1. Access the Work Request Tab
2. Take "Create Work Request" Button
3. Enter Work Request Details
4. Press Apply / Save
5. Confirmation message WR number has been raised  but number was incremented with more that 1

Same situation is happening for Work Orders



Solution

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