My Oracle Support Banner

Error When Creating Disputes In Collections: APP-240188 (Doc ID 605094.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
FORM:IEXRCALL.FMB - IEX Startup Form

Symptoms

When trying to submit a dispute in Advanced Collections, the following error is received:

    APP-240188: There is no associated Credit Memo for this Transaction Type.
    APP-240188: The dispute was not created.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.