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Second Refund Onwards Fail During Remittances On Expired Credit Card (Doc ID 605195.1)

Last updated on FEBRUARY 18, 2020

Applies to:

Oracle Payments - Version 11.5.10.0 and later
Information in this document applies to any platform.

Symptoms

If more than one partial credit card refund is issued for a transaction that uses an expired credit card, all refunds after the first refund fail during Autoremittance with the error:

Unable to Remit receipt (3 PMT-RETURN ERR - Exception in Credit api: Error in Return api)

For example:

Order (paid with Credit Card tender): $100
Refund (card is expired): $40 - works
Refund (card is expired): $30 - FAILS

The refunds are handled by the standard AR API AR_CC_REFUNDS.process_refund. In this API, all partial credit card refunds after the first refund call the iPayment adapter IBY_PAYMENT_ADAPTER_PUB.OraPmtCredit, since IBY_PAYMENT_ADAPTER_PUB.OraPmtReturn only works for the first refund. When the credit iPayment adapter process is called, the credit card expiration date is passed to iPayment by AR and re-validated, causing the error.

Cause

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In this Document
Symptoms
Cause
Solution
References


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