Invoice that is APPROVAL_APPROVED_REJECTED Status can be Re-Approved (Doc ID 605272.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Freight Payment, Billing, and Claims - Version: 5.5.03.05 to 5.5.05
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.03.05, Find that an invoice that has been rejected can be approved with out un-rejecting the
invoice as documented in the OTM help

EXPECTED BEHAVIOR
Expect that the approval is stopped until the Invoice is un-rejected

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Create an Invoice and approve it. Make sure the voucher is created
2. Then reject the invoice. See that the invoice status goes to APPROVAL_APPROVED_REJECTED and the
voucher gets deleted
3. Then select the invoice and click actions approve invoice. The action goes through with out a
problem whereas the help suggests that the action should not happen until the invoice is un-rejected

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot stop invoices from being sent to payment system inadvertently


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms