My Oracle Support Banner

Invoice In APPROVAL_APPROVED_REJECTED Status Can Be Re-Approved (Doc ID 605272.1)

Last updated on JULY 25, 2020

Applies to:

Oracle Freight Payment, Billing, and Claims - Version to 5.5.05 [Release 5.5]
Information in this document applies to any platform.
This problem can occur on any platform.


-- Problem Statement:
On, Find that an invoice that has been rejected can be approved without un-rejecting the invoice as documented in the OTM help

Expect that the approval is stopped until the Invoice is un-rejected

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Create an Invoice and approve it. Make sure the voucher is created
2. Then reject the invoice. See that the invoice status goes to APPROVAL_APPROVED_REJECTED and the voucher gets deleted
3. Then select the invoice and click actions approve invoice. The action goes through without a problem, whereas the help suggests that the action should not happen until the invoice is un-rejected

Due to this issue, users cannot stop invoices from being sent to payment system inadvertently


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.