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Not Able To Select A Customer In Bill To While Creating The Credit Memo (Doc ID 605320.1)

Last updated on JULY 13, 2020

Applies to:

Oracle Trading Community - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

On 11.5.10 in Production:
When attempting to select a bill to customer on the transactions form, the following error occurs.

ERROR
Valid entered is not valid for current field. Please re-enter

EXPECTED BEHAVIOR
Expect to be able to enter that customer.

STEPS
The issue can be reproduced at will with the following steps:

  1. Go to Receivables Responsibility
  2. Go to transactions form
  3. Go to Bill_To and put the customer number

The error appears

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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