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UPK: Configuring JD Edwards EnterpriseOne with UPK Help Menu Integration (Doc ID 649829.1)

Last updated on MARCH 23, 2022

Applies to:

User Productivity Kit - Version 2.7 and later
JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.


How to enable UPK Browser-Based Player from the Help link within a JDEdwards EnterpriseOne application.


This document outlines the necessary steps for using UPK help menu integration with JD Edwards EnterpriseOne (E1) applications.

Context sensitive help is available with E1 8.9 and higher only.

UPK documentation such as what's new, technical specification's (aka MTR - minimum technical requirements) can be found on the Resources tab on Technology Network.

UPK guides can be located in your install directory (example: C:\Program Files (x86)\User Productivity Kit\UPK Developer 11_1\Documentation\EN\Reference) and on the documentation website on Technology Network.  The install and upgrade guides are also available during the install process via a push button after you start the UPK installer available on the Oracle Software Delivery Cloud (  This is also where you will find the enablement packs (UPK product software updates).


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In this Document
 Required First Step:
 For 2.7 - 3.5
 For 3.6.1 through 11.1
 Save Configuration
 UPK 12.1
 Technical Requirements
 Configure In-Application Support
 EnterpriseOne Tools Release 9.1
 Smart Help activeX Control
 Contextual Search E1 Guides
 Issue 1: Unable to see JDE Enterprilse listed when using In-Application Support
 Issue 2: Main E1 help menu link always returns English

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