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WIP Component Instance Status Not Updated In Install Base to Match Parent Instance (Doc ID 726113.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Installed Base - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

After completing a WIP order and issuing out the parent item, the install base is updated with the correct status for the Parent, but the Child status is not updated correctly, it remains at the status as determined by CSI: Default Instance Status profile.

The issue can be reproduced with the following steps:
1. Create WIP job and complete.
2. Create Sales order for the WIP parent item.
3. Issue out parent item
- check install base status for the parent and child instances
- the parent instance status gets updated according to the setup for the transaction type for the WIP sales order issue, but the child status is unchanged

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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