Service Contract Is Struck In QA Hold Status
(Doc ID 726341.1)
Last updated on APRIL 01, 2019
Applies to:Oracle Service Contracts - Version 11.5.10 to 126.96.36.199 [Release 11.5]
Information in this document applies to any platform.
Find that an active contract opened for update is stuck on QA hold and displays the following message:
Steps to Reproduce:
1. Service Contract Manager> locate the active Contract with the issue
2. Open contract for update > perform an update
3. QA Checks with no error but stays on QA Hold with warning message
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