The '%' Sign Doesn't Work In The Tag Field In The Find Service Request Form
(Doc ID 726366.1)
Last updated on MAY 19, 2020
Applies to:Oracle Teleservice - Version 12.0.3 and later
Information in this document applies to any platform.
In the Find service request form
if opening the TAG LOV and trying to search for a tag value no record are returned.
Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Open Find Service Request form
2. Click on Tag LOV
3. Query the LOV (using % )
4. No values are returned
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