Unable to Schedule / Unshedule Revenue Accounting 'One or More Credit Memos Applied to Invoice"

(Doc ID 726848.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Receivables - Version: 11.5.10.2
This problem can occur on any platform.
FORM:ARXRAATR.FMB - Revenue Accounting

Symptoms

When use Revenue Accounting Wizard (RAM),  navigation: Control, Revenue Accounting, to Schedule / Unschedule revenue on an invoice that has a credit memo applied, get following message:
"One or more credit memos have been applied for the full amount of this invoice."

Therefore unable to Schedule / Unschedule revenue to make revenue adjustments.
In this case, the invoice, in fact, has a credit memo fully applied.

Changes

none

Cause

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