Customer Merge Fails With 'Msg-00100: 100 Processing Error' (Doc ID 727105.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Trading Community - Version 11.5.10.2 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.
ARXCUMRG - Customer Merge

Symptoms

Running Customer Merge (ARXCUMRG) for one customer record and it fails with the following error in the log file:

MSG-00100: 100 processing error
MSG-00100: processing_error
MSG-00100: ARP_CMERGE_MASTER.reset_merge_rows()+07-JUL-2008 04:07:19
MSG-00100: ARP_CMERGE_MASTER.reset_merge_rows()-07-JUL-2008 04:07:19
MSG-00100: ARP_CMERGE_MASTER.clear_error_merge_rows()+07-JUL-2008 04:07:20
MSG-00100: ARP_CMERGE_MASTER.clear_error_merge_rows()-07-JUL-2008 04:07:20


Steps to Reproduce:
1. Responsibility: Receivables Manager,
    Navigation: Customers > Account Merge
2. Select From and To Customers and Sites
3. Click on Merge to submit the merge
4. The concurrent request completes with error



Cause

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