Error when logging into iStore: "java.lang.NullPointerException" in Session.setResponsibility (Doc ID 727231.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle iStore - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to log in to iStore, the following error occurs.

Error

java.lang.NullPointerException
at oracle.apps.ibe.util.Session.setResponsibility(Session.java:2043)
at oracle.apps.ibe.util.Session.login(Session.java:297)
at oracle.apps.ibe.util.Session.loginGuestUser(Session.java:2376)
at oracle.apps.ibe.util.RequestCtx.<init>(RequestCtx.java:173)
at oracle.apps.ibe.util.RequestCtx.start(RequestCtx.java:263)
at _oa__html._ibeCAcdLogin._jspService(_ibeCAcdLogin.java:510)
at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
at oracle.jsp.JspServlet.service(JspServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
at org.apache.jserv.JServConnection.run(JServConnection.java:294)
at java.lang.Thread.run(Thread.java:595)

 

Steps to Reproduce

Cause

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