Hire an Employee, Error's: APP-PER-289974 :ORA-20001 HZ_SYNC_SQL_EXCEP:ERROR, ORA-24033 :per_hrtca_merge.create_tca_person at step 5 (Doc ID 727573.1)

Last updated on OCTOBER 23, 2016

Applies to:

Oracle Human Resources - Version 11.5.10.2 and later
Information in this document applies to any platform.
PERWSHRG


Symptoms

When attempting to hire an employee the following error occurs:

APP-PER-289974 : There has been an error in processing this person. The error encountered is 'ORA-20001 HZ_SYNC_SQL_EXCEP: N, PROC, sync_person, N, ERROR, ORA-24033: no recipients for message', which occurred in procedure per_hrtca_merge.create_tca_person at step 5

 
Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Navigate to People enter and maintain form
2. Enter new employee in the form
3. Save - received the error message

Changes

After applying Family pak K  and DB upgrade from 8i to 9i

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms