Order Import Error: Blanket Sales Agreement is locked by another user (Doc ID 727777.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Order Management - Version 11.5.10.0 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 27-May-2011***


Symptoms


On 11.5.10 in Production:
When attempting to import order lines which referencing the same blanket agreement number,
the following error occurs:

ERROR
"Blanket sales agreement is locked by another user. Please try later. Blanket Number: XXXX"

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Interface EDI 850 (POI) Multiple Sales Orders (Headers / Lines / Pricing Attributes) all
referencing the same Blanket Agreement Number on the Header and Line.
2. The first order record will import successfully but subsequent order records will fail with
error message on step 1 above.

Cause

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