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Order Import Errors With Blanket Sales Agreement Is Locked By Another User (Doc ID 727777.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Order Management - Version 11.5.10.0 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

When attempting to import order lines which reference the same blanket agreement number, the following error occurs:


ERROR

Blanket sales agreement is locked by another user. Please try later. Blanket Number: XXXX

 

STEPS

The issue can be reproduced at will with the following steps:

1. Run Interface EDI 850 (POI) for Multiple Sales Orders,
(Headers / Lines / Pricing Attributes) all referencing the same Blanket Agreement Number on the Header and Line.
2. The first order record will import successfully, but subsequent records will fail with error message referenced above.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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