Oracle Transportation Management (OTM) Enhancement Request Procedure
(Doc ID 727897.1)
Last updated on FEBRUARY 09, 2018
Applies to:Oracle Transportation Management - Version 5.5 to 6.2.0 [Release 5.5 to 6.2]
Oracle Transportation Management - Version 6.3.3 to 6.3.3 [Release 6.3]
Information in this document applies to any platform.
***Checked for relevance on 10-Oct-2014***
This document explains the process for logging an Enhancement Request for the Oracle Transportation Management (OTM) product.
The OTM Development group works continually to make significant improvements in the features and functionality offered in the OTM product. Many of these improvements are industry driven while others are based on recommendations and requests made by OTM clients. These recommendations and requests are made by using the Enhancement Request process.
If additional functionality is requested to be added to OTM then the Enhancement Request process should be followed. In addition if a Service Request (SR) has been logged, investigated by OTM Support and determined to be 'Working As Designed', to have the functionality added or altered the Enhancement Request process will need to be followed.
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