iProcurement Punchout Gives Error 400 Invalid XML Format (Doc ID 727926.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle iProcurement - Version 11.5.9 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

When attempting punchout to new punchout supplier,  iProcurement punchout gives following error:

Error:
Error Code: 400 Invalid XML Format In Login Response Document
Unable to parse the Login Response XML.

Supplier Login URL: https://bci.punchoutsupplier.com:1111/invoke/SuppliercXML/receive11
XML Parser Type: PUNCHOUT_LOGIN_RESPONSE_XML
Login Response XML: <BODY bgcolor=#dddddd>

<TABLE bgcolor=#dddddd border=1>
</TABLE>
</BODY>
Request String: <?xml version = '1.0' encoding = 'UTF-8'?>
<request>
<header version="1.0">
<login>
<username/>
<password>
...

Cause

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