Special Characters Of Language Show Question Mark '?' in Excel Export Of List Entries
(Doc ID 729108.1)
Last updated on APRIL 04, 2025
Applies to:
Oracle Marketing - Version 11.5.10.2 to 11.5.10.3 [Release 11.5]Information in this document applies to any platform.
Symptoms
Exporting entries generated from Marketing lists:
In responsibility Audience Workbench, you choose a list with entries, you click on the tab entries
and you click on the button EXPORT.
The Excel file is created but special characters of your language are transformed into '?'
The problem does not appear to be an Excel one because the same special characters are okay in other Excel files. But the problem is the same for every excel export.
What to do to get the correct characters?
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |