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Cannot Add a New Customer Address In OM Sales Order Form - FRM 40212 invalid value for postal_code (Doc ID 729301.1)

Last updated on FEBRUARY 03, 2020

Applies to:

Oracle Order Management - Version 12.0.4 and later
Information in this document applies to any platform.
***Checked for relevance on 07-Jan-2011***


On 12.0.4 in Production:
When attempting to add a new customer on the sales order form,
the following error occurs.

FRM 40212 invalid value for postal_code

The issue can be reproduced at will with the following steps:
1. OM Responsibility
2. Orders/ Returns
3. order form Action--.> add customer
4. enter new customer address


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