Total Enabled Fields are Not Displaying for Count Fields (Doc ID 729760.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

-- Problem Statement:
A field for Total Packaging Unit Count is added to the Results of a Screen Set that is marked as field to be "Totaled" (by clicking on the "more" button and selecting "Total"). When this screenset is used and rows are selected that contain values for this field, the total is not correctly displayed.

This problem is also found for any Count field such as Ship Unit Count.

-- Steps To Reproduce:
1. Create a Screenset where a Total Packaging Unit Count (for example) field is defined to include "Total"
2. Search using this ScreenSet
3. Select some rows that have valid values for this column

Notice that the total is not calculated

Cause

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