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R12 Refund Does Not Accept Changes Of Refund Address. (Doc ID 729839.1)

Last updated on AUGUST 13, 2019

Applies to:

Oracle Receivables - Version 12.0.0 to 12.0.4 [Release 12.0]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms


When trying to do Refund for a Receipt, when populating Refund Attributes in the Refund
Attributes screen, the form accepts the change of defaulted address.
However, when you save the changes the address update is ignored; when you requery the Refund Attributes we see that changes were not saved, it shows the old address.

Steps To Reproduce:
Receipts -> Applications -> Refund Attributes form


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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