Unable To Login To Fusion Transportation Intelligence Dashboard (Doc ID 730023.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Fusion Transportation Intelligence - Version 5.5.04 and later
Information in this document applies to any platform.
***Checked for relevance on 13-May-2014***


Symptoms

-- Problem Statement:
Not able to login to Transportation Intelligence dashboard from some users while with some other's its possible to access TI dashboard

-- Steps To Reproduce:
Try to login to FTI with a user ID which was recently created in OTM.

Error:-

Type: Error
Severity: 40
Time: Tue Jul 22 16:11:19 2008
File: project/webodbcaccess/odbcconnectionimpl.cpp Line: 369
Properties: ConnId-30,30;ThreadID-3928
Location:
saw.odbc.connection.open
saw.connectionPool.getConnection
saw.threadPool
saw.threads

Odbc driver returned an error (SQLDriverConnectW).
State: 08004. Code: 10018. [NQODBC] [SQL_STATE: 08004] [nQSError: 10018] Access for the requested connection is refused.
[nQSError: 43001] Authentication failed for TEST.XXXXX in repository Star: invalid user/password. (08004)
---------------------------------------
Type: Error
Severity: 42
Time: Tue Jul 22 16:11:19 2008
File: project/webconnect/connection.cpp Line: 276
Properties: ThreadID-3928
Location:
saw.connectionPool.getConnection
saw.threadPool
saw.threads

Authentication Failure.
Odbc driver returned an error (SQLDriverConnectW).

Cause

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