Delivery Interface Errors with the Message "THE REQUIRED ELEMENT LengthWidthHeight.Length IS MISSING" (Doc ID 730340.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5.03
Oracle Shipping Delivery Based - Version: 12.0.0 to 12.0.3
This problem can occur on any platform.

Symptoms

When attempting to interface deliveries to Oracle Transportation Management,
the following error occurs.
"THE REQUIRED ELEMENT LengthWidthHeight.Length IS MISSING"
The issue is that if any of the physical attributes of Length, Width or Height
are not entered for an item, the flow to BPEL fails with the "Required Element
is missing" error.
If the item is specified with all attributes then the error does not occur.
OTM does not require that these attributes are present, and neither does Oracle Apps.

Cause

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