Unable To Change External Status for Locations Created in PUBLIC Domain

(Doc ID 730374.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5 to 5.5
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5, When attempting to change external status on a Location in PUBLIC domain, the following
error occurs:

ERROR
Bad Status Value: valueName=CREDIT LEVEL_APPROVED
typeName=CREDIT LEVEL, objectType=interface
glog.ejb.location.Location,domain=PUBLIC
java.lang.NullPointerexception

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Create a location in the PUBLIC domain and trigger the action - Change External Status
2. Choose one of the seeded external statuses and set it to a value
3. The error message appears

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot change external status on PUBLIC locations


Cause

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