My Oracle Support Banner

Shipments not Sorted in Tree View of Order Release Result Screen (Doc ID 730531.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 5.5.03 to 5.5.04 [Release 5.5]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.03, Find Shipments are not sorted in tree view of Order Release result screen, even "Order By" is set to shipment ID in ORDER_RELEASE screen set.

EXPECTED BEHAVIOR
Expect to display the shipment in ascending order in tree view of Order Release result screen

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Login to OTM instance.
2. Order management > Order release > Order release >
3. Query the order which is linked with more that 2 shipments
4. Click on the tree (+) icon

-- Business Impact:
The issue has the following business impact:
Due to this issue, users are not able to sort shipments by different business need.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.